🚚 Shipping and Returns
At Rawelle, we want your shopping experience to be seamless from checkout to delivery. Please review our shipping and return policies below.
📦 Shipping Information
Processing Time: Orders are processed within 1–3 business days after purchase.
Delivery Window: Once shipped, orders typically arrive within 3–8 business days, depending on your delivery country.
Tracking: You will receive a tracking number via email once your order has been dispatched.
Please note: Shipping times may vary slightly due to customs or carrier delays.
🔄 Returns & Refunds
We want you to feel confident in every purchase. If for any reason you’re not fully satisfied with your Rawelle product, you may request a return within 30 days of delivery.
- Items must be unused, unopened, and in original packaging.
- To start a return, please contact us at info@rawelle.com with your order number.
- Once your return is approved, we will provide instructions for sending your item back.
- Refunds are processed to your original payment method within 5–10 business days after we receive your return.
- Please note: Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item is defective or incorrect.
At Rawelle, your satisfaction is our priority. If you have any questions about your order, shipping, or returns, don’t hesitate to reach out to us at info@rawelle.com.